1. Commitment to Privacy

We are committed to protecting your personal information in accordance with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs)

This policy explains how we collect, use, disclose, and protect personal information.

2. What Personal Information We Collect

We may collect:

• Name
• Email address
• Phone number
• Billing details
• Business information
• IP address
• Website usage data (cookies)
• Any information submitted via forms

We do not collect sensitive information unless necessary and with consent.

3. How We Collect Information

• Submit a form
• Make a purchase
• Subscribe to marketing communications
• Apply to work with us
• Interact with our Website

We collect information when you:

We may also collect data via:

• Cookies
• Analytics tools (e.g. Google Analytics)
• Marketing platforms

We collect personal information to:

• Provide services
• Process payments
• Respond to enquiries
• Improve Website functionality
• Send marketing communications (with consent)
• Comply with legal obligations

4. Why We Collect Your Information

We may send marketing communications where:

• You have opted in; or
• We are otherwise permitted under the Spam Act 2003 (Cth).

You may unsubscribe at any time using the link provided.

5. Direct Marketing & Spam Act Compliance

• Payment processors
• IT service providers
• Cloud storage providers
• Professional advisers
• Government authorities were legally required

We take reasonable steps to ensure third parties comply with privacy obligations.

Some service providers may store data overseas (e.g., US, EU servers).

We take reasonable steps to ensure overseas recipients comply with Australian privacy standards.

6. Disclosure of Personal Information

• Misuse
• Interference
• Loss
• Unauthorised access
• Modification or disclosure

We may disclose personal information to:

These include:

• SSL encryption
• Secure hosting
• Restricted access
• Password protection

However, no system is 100% secure.

7. Overseas Disclosure

You may request access to your personal information or request correction by contacting us.

We will respond within a reasonable timeframe.

• Improve Website functionality
• Track analytics
• Deliver relevant advertising

8. Data Security

You may disable cookies in your browser settings.

We take reasonable steps to protect personal information from:

We retain personal information only as long as necessary for business or legal purposes.

If unresolved, you may lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

www.oaic.gov.au

We may update this Privacy Policy at any time. The latest version will be published on this Website.

9. Access & Correction

You may request access to your personal information or request correction by contacting us.

We will respond within a reasonable timeframe.

‍10. Cookies & Tracking

We use cookies to:

• Improve Website functionality
• Track analytics
• Deliver relevant advertising

You may disable cookies in your browser settings.

11. Data Retention

We retain personal information only as long as necessary for business or legal purposes.

12. Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing.

If unresolved, you may lodge a complaint with:

Office of the Australian Information Commissioner (OAIC)

www.oaic.gov.au

13. Changes to This Policy

We may update this Privacy Policy at any time. The latest version will be published on this

Website.

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